Privacy Policy
Last Updated: April 2025
At Gleam Studio (referred to as “we,” “our,” or “us”), we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website https://gleamstudio.ca or use our services. By accessing our website or using our services, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you book an appointment, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and any other details you provide.
- Payment Information: If you make a payment for services, we collect billing details, such as credit card information, but this information is processed by third-party payment providers and not stored on our website.
- Usage Data: We collect non-personal information about how you interact with our website, such as the pages you visit, the time you spend on the website, and the links you click. This data helps us understand how our website is used and improve your experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Provide Services: We use your information to book and confirm appointments, provide the services you requested, and communicate with you regarding your bookings.
- To Improve Our Website: We use usage data to understand website performance and improve the overall user experience.
- To Communicate with You: We may send you appointment reminders, newsletters, promotions, or updates related to our services. You can opt-out of marketing communications at any time.
- For Legal and Regulatory Compliance: We may use your data to comply with legal obligations or resolve any disputes.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. This includes using secure servers and encryption for sensitive data like payment information. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.
4. Sharing Your Information
We may share your information with third-party service providers, such as payment processors, email providers, and analytics tools, to help us provide and improve our services. We do not sell, rent, or lease your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device to help us remember your preferences and optimize your experience. You can control cookie settings through your browser, but disabling cookies may affect your ability to use some features of our website.
6. Your Rights and Choices
You have the right to access, update, or delete your personal information. If you would like to exercise any of these rights, please contact us at care@gleamstudio.ca.
You may also choose to opt-out of marketing communications by clicking the unsubscribe link in any email we send or by contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. Please review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take steps to remove the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the updated date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
Gleam Studio
Email: care@gleamstudio.ca
Phone: (780) 616-7527
Address: 930 Proctor Wynd NW, Suit 3 Edmonton, AB T5T 6N6